Need help with TheRiseTrack? Email mat.enrique.galicia@gmail.com and I'll get back to you.
Your routines live on your device. If you use iCloud backup for your phone, they're included in that backup like any other app's data. TheRiseTrack itself has no cloud server.
Email a description of what happened (and a screenshot if you can) to mat.enrique.galicia@gmail.com — include your iOS version and the app version (Settings → About).