ViaticoSnap — Support

Need help with ViaticoSnap? Email mat.enrique.galicia@gmail.com and I'll get back to you.

Receipt scanning isn't working

Receipt scanning needs your own OpenAI API key entered in Settings — ViaticoSnap doesn't ship with one. Get a key at platform.openai.com/api-keys, paste it into Settings, and try again. Manual entry never needs a key at all.

Is my expense data backed up anywhere?

Your logged expenses live only on your device. If you use iCloud backup for your phone, they're included in that backup like any other app's data. ViaticoSnap itself has no cloud server.

Can I export my expenses?

Yes — every report can be shared as plain text/CSV or as a PDF, both free, from the Reportes tab.

Something's not working

Email a description of what happened (and a screenshot if you can) to mat.enrique.galicia@gmail.com — include your iOS version and the app version (Settings).